Responsible Gambling
Gambling tools, self-exclusion options, and UK support resources at Duff Spin. Set limits, take a break, or find free help from GamStop, GamCare, BeGambleAware, and GambleAware.
Set Limits NowGambling Should Be Enjoyable
Duff Spin is designed for adult entertainment. Gambling is a legitimate leisure activity for most people who participate, and we want it to stay that way. A minority of players develop problems with their gambling, and we take our responsibility to those players seriously. Dr. Aisha Patel, our dedicated Responsible Gambling Officer, oversees all safer gambling measures on the platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. These are some of the signs that gambling may be having a negative effect:
- Spending more money or time gambling than you intended or can afford
- Chasing losses by continuing to play after losing, trying to win back money
- Neglecting work, family, or social obligations because of gambling
- Lying to friends or family about how much you gamble or how much you have lost
- Borrowing money, selling possessions, or using savings to fund gambling
- Feeling anxious, irritable, or restless when you are not gambling
- Using gambling as a way to escape stress, anxiety, or other problems
- Repeatedly attempting to cut down without success
If you recognise any of these signs in yourself or someone you know, please use the tools below or contact one of the UK support organisations listed on this page.
Responsible Gambling Tools at Duff Spin
All tools are available immediately from your account settings or by contacting live chat. Requests to reduce limits take effect instantly.
Deposit Limits
Set a daily, weekly, or monthly GBP cap on how much you can deposit. Limits take effect immediately when reducing. Requests to increase a limit are subject to a waiting period. Set yours in Account Settings or contact live chat.
Loss Limits
Cap your net losses over a daily, weekly, or monthly period. Once your loss limit is reached, no further bets can be placed until the period resets. This is a powerful tool for players who want to control downside risk.
Session Time Limits and Reality Checks
Set a maximum session length or enable periodic reality check reminders. Reality checks appear at intervals you choose (from 15 minutes) and show your session duration and wager total. You can end the session directly from the reminder.
Self-Exclusion
Request a temporary cooling-off period (24 hours to 6 months) or permanent self-exclusion. Permanent exclusion closes your account and prevents re-registration. Contact live chat or email [email protected] to apply. You can also self-exclude from all participating UK gambling sites via GamStop.
Free UK Gambling Support Organisations
If you need help with a gambling problem, the following organisations provide free, confidential support to British players and their families:
GamCare / National Gambling Helpline
Free 24/7 helpline: 0808 8020 133. Online chat and forum at gamcare.org.uk. GamCare also runs the National Gambling Helpline on behalf of GambleAware.
BeGambleAware
Information, tools, and referrals to treatment. Visit begambleaware.org for the full range of support services available to UK players.
GambleAware
Research-led organisation funding prevention and treatment services across the UK. Visit gambleaware.org.
GamStop
Free self-exclusion scheme for UK players. Registering at gamstop.co.uk restricts access to participating UK gambling sites for a period of your choosing - 6 months, 1 year, or 5 years.
Gordon Moody Association
Residential treatment programmes for people with serious gambling problems. Referral via GP or self-referral. Visit gordonmoody.org.uk.
GamFam
Support for families and loved ones affected by someone else's gambling. Visit gamfam.org.uk.
Responsible Gambling FAQ
How do I self-exclude from Duff Spin?
Contact live chat or email [email protected] to request a self-exclusion. Temporary cooling-off periods range from 24 hours to 6 months. Permanent self-exclusion closes your account and prevents re-registration. Once permanent self-exclusion is applied, Duff Spin will not accept a reversal request for any cooling-off period you specify. You can also register with GamStop at gamstop.co.uk to self-exclude from all UK-licensed gambling sites simultaneously.
Can I set deposit limits on my account?
Yes. Deposit limits (daily, weekly, or monthly) can be set from within your account settings or by contacting support. Limits take effect immediately when reducing. Requests to increase an existing limit require a waiting period before the increase applies, in line with responsible gambling best practice.
What free gambling support is available in the UK?
Free, confidential support is available from: the National Gambling Helpline on 0808 8020 133 (24/7, operated by GamCare), BeGambleAware at begambleaware.org, GambleAware at gambleaware.org, Gordon Moody Association for residential treatment, and GamFam for families affected by gambling harm.
Can I see my gambling history at Duff Spin?
Yes. Your full transaction history, session records, and bet history are available in the account dashboard under History or Transactions. You can review your activity to monitor spending and time patterns. If reviewing your history raises concerns, the Responsible Gambling page has practical tools and support links.
What is a reality check and how does it work?
A reality check is a periodic on-screen reminder showing how long you have been playing in the current session and how much you have wagered. You can set reality check intervals from 15 minutes upwards in your Account Settings. When the reminder appears, you can choose to continue playing or end the session. This tool is designed to help you maintain awareness of time and spend.